The scenario usually goes like this: You buy a PS3. The store checks the serial number and finds that it doesn’t match.
Ps3 serial number on box ps3#
They accuse you of swapping your old broken PS3 for a new one and refuse to take the return. My husband received a brand new PS3 for his birthday from my (very generous) sister on April 2nd. The next night (April 3), my excitedly retired our PS2 to the closet and set up his new toy – the packaging was PERFECT, the machine was not. We weren’t surprised we had received a used machine but WERE surprised that it did not work – games wouldn’t register, Blu-Rays wouldn’t play. His new PS3 was just an expensive piece of garbage. I called my sister who had both her receipt and the debit card she used to purchase it and we agreed to meet the next day (April 4) at our local Target which is NOT the Target she purchased it at but is closer to my house, so screw her. I politely informed the CSR that the PS3 was not only used but broken and we wanted an even exchange for the new machine. After opening the box and examining it with a member of the Electronics team, she noted that not only was the console used but the serial number did not match the serial number on the box – essentially, someone had beaten the system and we were the patsies with the POS machine. She was as helpful as she could be but still had to call the GSLT (I think that is the acronym) to the front of the store to process the return. (male, evil) came to “help” us, he immediately told me the PS3 was not returnable. My non-confrontational sister prepared to eat the $400 but I persisted.
informed us that because the serial number on the console did not match the serial number on the box, there was nothing he could do to help us. that, come hell or high water, we were getting a refund. It was just a matter of how long it took.
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